FiloBlu Int. a.s.
FiloBlu creates and develops e-commerce channels with a modular and tailored approach for fashion, sportswear, design and beauty.
Our Mission is to support the client becoming, step by step, independent in managing successful digital and e-commerce channels, starting with a shared strategy, with a spirit of partnership and innovation and tailor-made approach.
Popis pracovní pozice:
– Ensuring to the customer the highest level of pre and post sales assistance;
–Controlling and solving customer care issues, both directly and with the aid of back office resources, applying the most suitable procedures in order to resolve issues;
– Cooperating with colleagues involved in the project;
– Training period at the Italian HQ in Venice (1-3 months)
– Availability on night and weekend shifts
- Very good knowledge of Italian and English/ German. Speaking a third language among Russian, French or Spanish will be preferential.
- Completely autonomous organization, flexibility, relational and communication abilities.
- Interest and passion for fashion and e-commerce.
- Dynamic and proactive profile, with an attitude for team working and motivation.
- Inclusion in a team which works with high- level fashion brands.
- Competitive salary.
- Benefits to be defined.